General Terms and Conditions


General Terms and Conditions



AGE REQUIREMENTS: For group A, B driver must be over 21 years of age. For any other vehicle group, min age of the driver must be 25.

PAYMENT METHOD: For all groups a valid Credit Card accepted by Firefly, must be shown for all necessary pre-authorization amounts as well as pre-payments and settlement of final rental charges.

DRIVING LICENSE: A valid driving license held for at least one year is required from the driver.

GRACE PERIOD: At the end of the agreed rental period, Firefly allows a grace period of 29 minutes free of charge after which, the renter will be charged with a minimum of one full day rental.

TRAFFIC FINES: All fines resulting from the drivers conduct are born solely by the renter.

INSURANCE: All authorized drivers of Firefly vehicles are covered against damages from Fire to the rented vehicle, and Liability Insurance to Third Party death, injury, and property. Both coverages are subject to General Terms of the Firefly’s insurance contract with its Insurer.

COLLISION DAMAGE WAIVER (CDW-SCDW): The renter’s liability for damage to the rented vehicle, can be reduced, under the condition that the Cyprus Traffic Law is not violated, to a minimum charge of €650 for groups A, B and €750 for groups C, D and S by paying €12 and €15 per day respectively. Damage to the underside of the car, the wheels and tyres is not covered.

The renter may reduce the above liability to a minimum charge of €90 for groups A and B, €150 for groups C, S by paying an additional €8 and €10 respectively per rental day (SCDW).

THEFT PROTECTION COVER (TPC): Theft protection is a service which, if accepted, reduces the renters financial responsibility in case of theft of the Firefly vehicle €650 for groups A, B and €750 for groups C, D and S, by accepting a charge of €5 and €8 respectively per rental day. This excludes any thefts of personal belongings.

PERSONAL ACCIDENT COVERAGE (PAC): For a charge of €4 per day, Personal Accident Insurance can be obtained covering driver’s and passengers medical expenses resulting from an accident with the rented vehicle up to €1.000 and for the loss of life or total/partial disablement: up to €10.000 and €5.000 respectively. Aggregate indemnity for every accident is limited to €15.000.

INCIDENT ADMINISTRATION FEE (IAF): In case of an accident due to the renter’s liability, renter has the obligation to pay to Firefly a non-refundable fee of €25 to cover for administration expenses.

ADDITIONAL DRIVER/S: A charge of €5 per day has to be paid for each additional Driver.

AIRPORT SERVICE CHARGE (ASC) The charge applicable to all airports in Cyprus is €19.

GASOLINE PRE-PAYMENT POLICY: For rental periods of 3 days or longer and at the start of rental, the renter is required to pre-pay the cost of any petrol in the tank of the vehicle to be rented. Upon return and only then, of the rented vehicle, the renter may request a refund of the cost of any remaining amount of fuel in the tank, which if less than that of initial pre-paid quantity, a Refuelling Service Charges will be applied.

REFUELLING SERVICE CHARGE: €20.

BABY SEATS – GPS: Available on request with the daily charge of €4, and €8 respectively.

FLEET AVAILABILITY: The Company reserves the right to provide a different car model to that originally reserved of an equivalent or higher model type.

COLLECTION/DELIVERY: Every collection or delivery which does not take place at a Firefly location shall be charged €15 (city rate). Outside city limits there will be an additional charge of €0.60/km for categories B, and €0.90/km for all other categories. The charge for every delivery or collection outside Working Hours is €25.

ONE WAY RENTALS: Applicable between Firefly locations following a written authorization and a special charge agreement with Firefly.

TAXES: All rates and charges in this brochure are subjected to V.A.T.